For the better part of a month I've been laying groundwork with the owners so that I can upgrade the inn to new reservation software. I found an unexpected ally in the Business Manager, who had already shopped out a web-based program. I set us up with a demo, and today one of the owners decided that she wants it to go live by next week. Wow!
Our guest information has been uploaded, but now I have to rebuild all of the reservations. It's a fairly daunting task that will certainly take the rest of the week, but it's an exciting prospect - we'll have real-time, online booking on Monday! All it took was for the inn down the street to do it first... Competition is a great motivator!
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